At The Wagging Co., we want you (and your pets) to be 100% happy with your purchase. If something isn’t quite right, we’re here to help.
Returns & Exchanges
We accept returns within 90 days of your purchase date.
Items must be unused, in original packaging, and in resellable condition.
To start a return, contact us at info.thewaggingco@gmail.com with your order number.
Refunds
Once we receive and inspect your return, we’ll process your refund back to your original payment method.
Refunds typically take 5–7 business days to appear on your account.
Shipping costs are non-refundable unless the return is due to a defect or our error.
Damaged or Defective Items
If your product arrives damaged, defective, or incorrect, please email us within 7 days of delivery. We’ll replace the item or issue a full refund at no cost to you.
